Volvo Trials Alexa For Fleet Managers

Volvo has begun trialing voice activated in-cab personal assistants specifically aimed at the fleet operator.

The automaker is testing Amazon Alexa as a way of activating its Volvo Fleet Manager Skill software while on the road in an attempt to enhance users’ experience and ease of access.

The trial will see the delivery of an Amazon Echo Dot device to a number of Volvo’s fleet customers who should be able to use the app to request specific vehicle information, book a demonstrator, listen to the latest news from Volvo and request a meeting with a Volvo regional business sales manager.

Steve Beattie, head of business sales at Volvo Car UK, said: “This new service allows our clients to use Alexa to get the information they need on the go, in real time, right down to understanding the CO2, BIK and P11D implications of our models. Voice-activated services are becoming a staple of many homes but now its benefits are available to Volvo’s fleet clients.”

This is the latest in a range of technological developments Volvo has aimed at fleet users including Volvo On Call smartphone app allowing drivers to pre-heat or cool the car’s cabin before they get in and export trip data to Excel for claiming business mileage expenses.

Fleet customers participating in the Volvo Fleet Manager Skill pilot will receive their Volvo Car UK Amazon Echo Dot pack over the coming weeks.

— Paul Myles is a seasoned automotive journalist based in London. Follow him on Twitter @Paulmyles_

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