Livio Radio: How apps get into cars

Livio Radio: How apps get into cars

TU: From your perspective, what are some of the biggest factors shaping the infotainment market in 2012?

JS: Business today is on a crash course. Simply put, car companies expect to get the applications to do the work to get on their system for free, as application companies (mainly Internet radio) make “all this money” from advertising.

App companies feel the opposite way. As cars cost thousands of dollars, the car companies can afford to do the custom integration work to their specific system in the car. App companies should not have to pay.

The elephant in the room (or car for this discussion) is that change is the only constant in the CE industry. The variables: phones, operating systems, consumer choice, technology, laws, royalty rates, and customer preferences change about every eight to 12 months. Why is the industry ignoring the maintenance costs with business plans and technology strategies that are doomed to fail?

Most startups are racing to get to a milestone in users so they can sell or provide an IPO. This is a crash waiting to happen for the car built in 2012, and on the road in 2015.

The bottom-line on free: Both content providers and cars will get what they have paid for in terms of integration.

TU: So the relationship between OEMs and content providers is clearly still being ironed out. Are there equal unknowns when it comes to consumers?

JS: The big question on the consumer front is who controls the HMI (human machine interface) for infotainment in the car?

Ask an app company, they will tell you they want the control but don’t want the liability. Ask a car company and you’ll hear that they have full control over everything that comes in the car.

The unpopular truth is that the consumer ultimately controls the HMI in the car by their ability to bring in a 3.5” (or larger) touch screen. The only way for a user to give up their mobile device in exchange for what’s in the car is to offer the customer something better than their 3.5” touch screen.

Regardless of how an auto company or an app company works on this design, all of the content/apps that a user is going to use while driving need to be able to be controlled in this environment for the user to switch from their 3.5” HMI in their pocket to the one on the dash.

TU: How do legal restrictions play into this?

JS: The challenge here is more technical in nature. It’s impossible to know with 100% certainty whether someone is riding in a car or driving.

Additionally, regardless of the technology embedded into a car, there will always be a workaround to bypass driver distraction devices. Furthermore, there is the issue of emergency use of the phone. For example, if the phone is safe-driving disabled by the car before an accident, how would the phone be unlocked to make an emergency call after the accident?

I predict that there will be laws preventing anyone under 18 to use a phone or any device while driving, without exceptions.

I also predict that Bluetooth specifications will be available to move the important items to a driver (phonebook, navigation, and music) to their dashboard, while disabling all other functions on the phone when the phone is connected. In this scenario, a user could “unpair” their phone and do whatever they way, but the benefit of pairing the phone to the car and getting the essential features will outweigh the costs of not being able to do other non-essential features on the phone.

Additionally in the next few years, a significant but non-majority of drivers will want a setting on their phone to batch their messages while driving and then alert them when the car has stopped moving.

TU: What needs to be addressed in 2012 to make 2013 a blockbuster year for apps and infotainment?

Technical scalability, for one. If thousands of worldwide apps are going to be used in cars, there must be a system that allows those apps to communicate with cars regardless of the mobile operating system, or vehicle system. The current 1:1 technical integration doesn’t scale. 30 car companies working with 30 different apps require 900 engineering projects at a 1:1 level.

Addressing the app of the month should be a second point of focus. The commercials used to sell cars are all about what consumers want today (to get the car sold). What about in three years from now, when your warranty is just about to run out and you still have another three years left on your car payment? Who’s going to ensure that the apps three years from now are going to work?

Finally, a business model that doesn’t pass the buck needs to be adopted on both sides of this equation. Ultimately the consumer will continue to buy new cars with or without the technology they’re asking for.  If the new car comes with tech not built to stand the test of time, the consumer will unfortunately be the ones stuck holding the check if things don’t change.

 

 

 

 


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