Europe News: Mercedes’ full service history goes digital

Europe News: Mercedes’ full service history goes digital

Mercedes-Benz is doing away with the traditional service history booklet, and introducing a digital version for vehicles across the model range.

The Digital Service Booklet (DSB) enables the vehicle service data to be electronically recorded by the retailer, creating a full digital history as each subsequent service is performed.

For vehicle owners, the DSB eliminates the need to go back to the workshop to have a forgotten service book updated. It also means no more frantic searches for proof of service history when selling a vehicle.

The DSB program begins with new vehicle sales of the E-Class and CLS-Class models.

Non-franchised workshops will be provided with access to DSB under Block Exemption regulations, although they will not be able to access customer records and service history.


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